Contact Big Fish Games Customer Service
Big Fish Games Phone Numbers and Emails
Toll-Free Number:
-
(866) 921-6960
General Info:
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(206) 213-5753
Big Fish Games Emails:
Contact Information
Big Fish Games Website:
Big Fish Games Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
1999 Harrison Street Suite 2300
Oakland, CA 94612, US
Mailing Address:
Product Madness (UK) Limited
Attn: Big Fish Games, Inc.
6th Floor, 1 Finsbury Avenue
London, EC2M 2PF
United Kingdom
Fax:
How Good is Big Fish Games's Customer Service?
Summary of Big Fish Games Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Big Fish Games?
Product/ Service Question:
- “To have them restore my game”
- “The game that i purchased called Fright Chasers Directors Cut stoped responding”
- “I have Windows 11 on my pc. And I cannot download the app to play my games. On on my PC.”
Account Question:
- “Problems with my account”
- “Cant a sign in or get new password due to cant get into mail. Have had a new game 4 almozt 2 years & cant play, paid 4 it but locked out”
- “Cant get into my account”
Payments and Charges Question:
- “Charged”
- “Billing”
- “Dispute charges”
Activation/ Cancellation Question:
- “Cancel membership”
- “Cancelation”
- “I called and canceled services, but you continue to build me.”
Request for Information Question:
- “Questions about my account”
- “Complaint about another gamer and status of underpayment”
- “Line payout redemption how do I cash out to redeem funds”
Cards Question:
- “I need update my card card.”
- “Need to change Visa card”
- “Change credit card number”
Refund Question:
- “Refund for game that malfunctioned”
- “I need a refund”
- “Refund issues”
Shipping and Delivery Question:
- “I didn't receive my purchase”
- “Didn't get VIP Monday bonus”
- “Missing items”
Website/ Application Question:
- “I was not paid my winnings from one of your sites when I went to retrieve my winnings the told me they couldn't pay me because they was out of money”
- “Spent money and now the website says it's not available in my region. I just spent today and I have over 700 million in my game”
- “Cannot access my site”
Staff Question:
- “The app toldme to call customer service. There is an issue”
- “I was disabled from Big Fish. Never got thru to customer service.”
Return/ Replace Question:
- “Vip team won't return correspondence”
Other Question:
- “A day my boy and it wants me to buy it again”
- “Pass word problems”
- “Unhappy customer”
About
Big Fish Games, Inc. specializes in casual games development and distribution. The company was founded in 2002. Its headquarters is based in Seattle, Washington, USA. There is also a regional office in Luxembourg City. Big Fish Games, Inc. offers the following games: PC, Mac, and Online. It is possible to find games for Android and Apple operating systems. Users can play Dungeon Boss, Vegas Party Slots, Jackpot City Slots, Fairway Solitaire, and many others. Big Fish Games, Inc. has an affiliate program for owners of websites who want to make money referring customers to Big Fish Games resource. The company accepts credit cards and bitcoin.
Big Fish Games is ranked 157 out of 1290 in Games and Movies category
Australia, USA, Worldwide
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