Big Fish Games Questions and Answers
How to get my payment from the games you play with PayPal.
how do I get my big fish history purchase to my new email address & password?I rebooted my laptop & my big fish history purchases are gone. Big Fish won't accept my old email address & password. I entered both new email address & password
Most sign in problems happen when the wrong email address or password is used to sign in. Make sure you're using the correct account information, or try requesting a new password.
How can I get a refund on 2 hidden object games that my iPad cannot play?I purchased vacation adventure cruise director 6 and park ranger 9 but I cannot down load them?I have park ranger 1,2,&3 with on problems I would be willing to chose 2 different games or a return of my money.
- Visit the iTunes Support page;
- Scroll to the bottom of the page and tap the Get Support button;
- Tap the iTunes Store box;
- Tap Purchases, Billing, & Redemption;
- Tap iTunes Store account billing;
- Select how you'd like to contact iTunes support: by email, chat, or phone.
Please provide Apple with as much information as possible including Order ID for the purchase.
I bought and downloaded a game years ago from Big Fish and loved playing it. The name was RELIC.
One day Relic was no longer on my pc. I contacted BigFish about it and they said I could find it in the BF free games. It was not there.
I paid for it and I should still have it in my list of games. So what gives here?
Why can't I login to BFG's? When I try it redirects me right back to the home page.
I've uninstalled and reinstalled the app.with the same results. I have tried resetting my password. I can sign in, but my login disappears as soon as I try to put a game in my cart. I have tried communicating with Skye, who is in no hurry to find out what the problem is as it's been 3 weeks since we emailed each other.
There are games I would like to be buying and playing, but can't. I am retired and on a limited income and so I wait for the BOGO offers, but can no longer take advantage of that.
Can you please help?!!! This has been going on for months.
Why is the "star" button no longer working in Cradle of Rome 2?It doesn't matter which version I play, whether it's the regular game or the "Blitz", I no longer get the star as an option that comes up.
access to the account has been removed.
My access to the account has been removed, every time I open the app it sends this massage and I can’t play on the account, what can I do to resolve this? is it temporary or no? How do I prevent this from happening and why did it happen?
How to get pay games to be credit for it.
Technical support
Can i get another free game.
The free game i got it installed but the game will not open i have unistalled it and reinstalled it its still not working
Whatever happened to the game Hexus and will you put it back on.
To get more information about the Big Fish Games services, please contact the Big Fish Games customer care team: